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211 Community Resources
Dial 2-1-1 for help finding any community, social or government services in Calgary for free, confidential, multilingual information available 24 hours a day.


Distress Centre 24 Hour Crisis Lines
All Distress Centre crisis lines are open 24 hours, 365 days a year, including all holidays. Lines are managed by trained volunteers with staff support, backup and supervision available in the call centre at all times. All Distress Centre services are free of charge to the public. Donations are gratefully accepted.


There are five crisis phone numbers available:

Main Crisis & Addictions Line (403) 266-1605

For all crisis and distress issues, for men and women from all walks of life.

Teen Line (403) 264-TEEN/8336

Issues of concern to teens and their parents. The Teen Line is answered by youth volunteers from 5pm to 10pm Monday-Friday; noon to 10pm Saturday-Sunday; and by adult volunteers the remaining time.

Men’s Line (403) 266-HELP/4357

Support for men including issues of domestic violence, relationships and depression.

Senior’s Line (403) 264-7700

Support for seniors and their caregivers, including elder care, elder abuse and the SeniorConnect program.

Distress Centre 24 Hour Crisis Lines
Every day, Kids Help Phone counsellors answer calls and online questions from across Canada. No matter what the problem or concern, our counsellors are there to provide immediate and caring support, information and, if necessary, referral to a local community or social service agency.

Toll-free: 1-800-668-6868

Street Survival Guide
This guide contains information on where individuals can find a meal, get some sleep and find people to talk to. It lists where to get assistance with a number of things that may be happening in a person’s life.
Street Survival Guide
Calgary Housing Company (CHC) is a City of Calgary owned corporation providing safe and affordable housing solutions to citizens of Calgary. CHC operates and manages over 10,000 subsidized and affordable housing units and has a variety of housing options for low-income households including duplexes, townhouses and high-rise apartments.

Suite 100 – 1701 Centre Street NW
Calgary, Alberta, T2E 8A4 Phone: (403) 221-9100 E-mail: The Housing Registry Network

The Housing Registry Network (HRN) is a user friendly website that provides people at risk of becoming or remaining homeless, the means to access a varied inventory of low cost rental housing and resources citywide. It also provides a free opportunity for people with space to rent to list their housing options on the network. It is distinguished from other housing registries by its listing of housing options for specialized groups and for its agency compendium.

Street Survival Guide

Alberta Works - Emergency Needs Allowance
If an individual needs emergency social assistance with an eviction notice or help to pay a damage deposit please contact a local Alberta Works income support office. Income Support clients should contact their worker to find out whether they qualify for assistance for these benefits.

Call: 1-866-644-5135 toll free
In Edmonton: (780) 644-5135

Calgary Alpha House Society
Provides an overnight shelter for people under the influence of alcohol and other drugs and non-medical detoxification services. Daytime drop-in and shelter services with information about treatment options self-help groups are also available.

203 – 15 Avenue SE
Calgary, AB T2G 1G4
Telephone : (403) 234-7388
Fax : (403) 234-7391

Calgary Drop-In & Rehab Centre
The main focus of the Centre is to create a friendly, non-invasive safe and supportive environment as an alternative to the streets and bars, and to provide an atmosphere where personal growth can take place. Everyone is welcome and accepted; the individuality of each person is respected and help is given when requested. The Centre’s programs include shelter, meals, job placement, and other support services.

423 – 4th Avenue SE
Calgary, Alberta T2G 0C8
Phone #1: (403) 266 – 3600
Phone #2: (403) 263 – 5707

CUPS Community Health Centre
CUPS Community Health Centre provides programs in the areas of health care, social services and educational to a population that struggles with issues of poverty and are marginalized in society. Each program has developed over time based on the needs and requests of the people served.

128 – 7 Ave SE
Calgary, Alberta T2G 0H5
Phone: (403) 221-8780
Fax: (403) 221-8791

Inn from the Cold
Inn from the Cold provides temporary emergency shelter for homeless families, but there is much more involved to help them get back on their feet. Partnering with many other community agencies, we offer the programs and services our guests need to rebuild their lives and create a hopeful future.

Centre 110
Suite 106, 110 – 11 Avenue SE
Calgary, Alberta T2G 0X5
Phone: (403) 263-8384
Fax: (403) 263-9067

The Mustard Seed Shelter
The Mustard Seed Street Ministry is a non-profit Christian humanitarian organization that has been caring for Calgary’s homeless for over 24 years. We help meet the essential needs of the less fortunate through food, clothing, and shelter provisions. The Mustard Seed also provides a broad range of progressive and innovative education and employment training programs to help guests regain confidence, find hope, and rebuild their lives off the street.

7025 – 44 St. SE
Calgary, AB T2C 4E8
Main phone line: (403) 723-9422
Fax line: (403) 723-9433

Salvation Army
Free emergency accommodation as well as low cost semi-private and private transitional accommodation for single men and women. Access to counselling, advocacy and resources is also available.

Booth Centre
631 – 7th Avenue SE
Calgary, AB T2G 0J8
Phone: (403) 262-6188
Fax: (403) 294-1009

Centre of Hope & East Village Mission
420 – 9th Avenue SE
Calgary, AB T2G 0R9
Phone: (403) 410-1129
Fax: (403) 410-1096


Addictions & Recovery Information
Alchoholics Anonymous

Christian Recovery

International Povery, Homelessness, Shelters, Services
Plumline Ministries

Metropolitan Ministries

Bowery Mission

Metro Ministries NYC


Street Newspapers